Merlin Attractions – Know Before You Go

From the 8th August, all guests over the age of 11 will be required to wear a face-covering/mask whilst at the attractions; these will be available to purchase at the attraction on the day of your visit.

BEFORE YOU ARRIVE

• Make sure all tickets are digital and pre-booked.
• Check the Attraction websites and social media pages as they will be updated with the latest information.
• If you have symptoms, do not travel.
• All payments at the attractions will be contactless wherever possible.
• All guests over the age of 11 will be required to wear a suitable secured face mask/covering whilst at our attractions.
• Guests are welcome to bring a mask/covering with them or will be able to purchase at the attraction.

WHEN YOU ARRIVE

• Please follow parking directions allowing for social distancing.
• Guest participation in temperature checks prior to entry.
• New signage including safety measures & instructions to follow when visiting.
• We have reduced our attraction capacity to allow for social distancing.

SOCIAL DISTANCING AT OUR ATTRACTIONS

• Please remain with your family and friends, keeping a safe distance from other guests.
• In order to minimise contact with other parties, custom strategies for individual attractions will include empty rows and seats.
• Some experiences may be unavailable to ensure social distancing.
• Some indoor experiences (shops, restaurants or other indoor experiences) may be unavailable or have restrictions on the number of guests to help ensure there is plenty of room

HYGIENE MEASURES AT OUR ATTRACTIONS

• You will see enhanced cleaning taking place throughout the day.
• We have introduced new deep cleaning measures in the event that a person presents themselves with symptoms consistent with COVID-19.
• Hand sanitiser will be available for guests to use.
• Merlin employees wearing PPE.
• We have introduced new menu offering across many of our attraction food outlets featuring ‘Grab & Go’ options.